What to do when things go wrong with that problem PC. I'm Fred Fishkin with Bootcamp, a report on computers and technology. Personal computers are easier to use than they used to be. New devices are often Plug and Play... or simply plug into a USB port. But when there are problems, finding the cause can be perplexing, even for so called experts. You can get help from a program called WinCheckit from Touchstone Software... .

"Our whole mission statement, what we try to do is help people more easily use complex technologies and extend the useful life of their PC. What we're doing is, we incorporated a very easy GUI, graphical user interface, so we've made it virtually idiot proof, so anyone can go in, troubleshoot and diagnose any problems with their hardware on their system."

It's almost like having a tech support guy in a box... .with no busy signals...

"It can run in the background on your system it will run underneath your operating system. As problems do arise, it will indicate the problems. When something does arise, it will also go in, diagnose, do some troubleshooting and it will also suggest some recommendations to correct the problem."

It sells for under fifty dollars and works with Windows 95. 98 and NT. You can find more information at Wincheckit.com